About Our Hospital
-
Where is your clinic located?
Crossroads Veterinary Clinic is located at W5493 County Road KK (Calumet Street) just east of the Appleton city limits. For those of you familiar with our neighborhood, we are about 1/2 mile east…
-
What are your hours of operation?
Our regular business hours are Monday, Wednesday, Thursday and Friday from 7:30 a.m.– 5:30 p.m. Tuesday nights we have extended hours until 8:00 p.m. Saturday we are open from 8:30 a.m. until 11:00 a.m.…
-
What do I do in the case of an emergency and your clinic isn’t open?
If you have an immediate EMERGENCY outside of our regular business hours, please call Fox Valley Animal Referral Center at (920) 993-9193 and they will be happy to assist you. They…
-
How do I get my password?
If you are a client of our clinic, please visit the First Time Logging In page, enter your email that we would have on file and click ‘first time log-in?’ …
-
Do you offer any payment plans?
Unfortunately, we do not offer any payment plans. We request that you pay for services provided at the time of your pet’s visit. We do accept major credit cards, as…
-
What forms of payment do you accept?
We can accept any of the following payment methods: Cash Personal checks Visa MasterCard American Express Discover Citi Health Card We also can provide information necessary for you to file claims with…
-
What’s the best way to schedule an appointment?
Please call (920) 749-9400 to book a convenient appointment time, or use our online appointment scheduler to request a date and time.
-
Why can’t my pet see the same veterinarian/veterinary technician each time we visit?
We make every effort to accommodate our clients’ requests. However, there may be circumstances that prevent a certain veterinary team member from being available during your pet’s visit. Scheduling conflicts,…
-
Can I call and have you fax a copy of my pet’s rabies certificate and proof of vaccinations to the kennel where my pet will be staying?
We’d be happy to send proof of vaccination to your pet’s kennel. Just let us know the fax number. You can also access your pet’s vaccine record at any time…
-
If my pet’s problem doesn’t get better, can I get a refund for his/her veterinary care?
Unfortunately, we can’t offer refunds for veterinary care. Our fees cover the cost of examining, testing, diagnosing, and treating your pet. Not all health problems have a straightforward solution. Some…
